The Andhra Pradesh CM Helpline is a toll-free number and online platform where citizens can register their grievances, complaints, or suggestions. Once a complaint is filed, it is forwarded to the concerned department and monitored until a resolution is provided. This makes the governance process more people-friendly and transparent.
Andhra Pradesh (AP)
| Service Name | Andhra Pradesh CM Helpline (Spandana) |
| State | Andhra Pradesh |
| Helpline Number | 1902 |
| Launched By | Government of Andhra Pradesh |
| Eligibility | All residents of Andhra Pradesh |
Key Benefits
- Citizens don’t need to run from office to office for complaint resolution.
- Every complaint gets a unique registration number for tracking.
- Transparency is maintained as the system is monitored directly by the government.
- Quick and effective grievance redressal builds trust between people and the administration.
- Accessible to both rural and urban citizens.
How to Connect
- Call 1902 – the toll-free CM Helpline number.
- Visit the Spandana Portal (spandana.ap.gov.in) to file a complaint online.
- MeeSeva Centers are also available for offline complaint registration.
- Once registered, citizens receive a tracking ID to monitor their complaint status.
What to Do If You Face Issues
If the helpline number is busy or the portal is not working, citizens can visit the nearest MeeSeva Center. The staff there will help register the complaint directly into the CM Helpline system, ensuring that the issue reaches the right authorities.